Contact information

Contact Us

We’re here to help with orders, products, and general enquiries. Reach out via phone or email, or visit our warehouse during business hours.

Mon–Fri 9am–5pm AEST/AEDT (03) 9021 0490 info@thepouchshop.com.au
Customer Service

For order questions, product advice, returns and general support:

Tip: include your order number and any photos where relevant so we can assist faster.

Warehouse & Postal Address

The Pouch Shop
43–47 Cleeland Road, Oakleigh South, Victoria 3167

Collections by arrangement during business hours.

Send us a message

Prefer email? Use our contact form and the team will reply as soon as possible.

Go to contact form

Company details

Omniverse Foster Packaging (Trading as The Pouch Shop) — ABN 19 166 108 176.